FAQs

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Helpful Answers

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About Expo Denzi

What is Expo Denzi?

Expo Denzi is a Cambodian food processing and export company specializing in high-quality cashew-based products such as roasted, unroasted, and cashew butter. We combine modern manufacturing standards with authentic Cambodian craftsmanship.

Where are you located?

Our headquarters and production facility are in Phnom Penh, Cambodia, with export logistics through Sihanoukville Port.

What makes Expo Denzi different from other exporters?

We are a brand-first exporter not a bulk trader. Expo Denzi operates with certified systems (HACCP, ISO, Halal), modern packaging, and clear B2B communication through CRM.

Products & Quality

What products do you export?

Blue Moon Ember Roast
Blue Moon Royal Roast
Blue Moon Chef’s Core
Blue Moon Gold Kitchen
Blue Moon Velvet Butter

Are your products Halal certified?

Yes, every Expo Denzi product is Halal certified and compliant with global food safety regulations.

What is the shelf life?

12 -18 months

Do you allow private labeling or co-branding?

Yes, for volume-based orders, we can develop customized labels, jar sizes, and branding layouts after written approval.

Are samples available?

Yes, samples can be arranged upon request for qualified importers and distributors. Shipping fees apply based on region.

Export & Documentation

What certifications support your exports?

What Incoterms do you use?

Standard trade terms: FOB Sihanoukville, CIF, CFR, depending on buyer preference.

Do you offer insurance?

Yes, included for CIF shipments and optional under FOB.

How do you handle inspections?

We welcome third-party inspections from agencies like SGS or Bureau Veritas before container sealing.

Orders & Payment

What is your Minimum Order Quantity (MOQ)?

One 20 ft container per shipment

What are your payment terms?

100% LC at sight irrevocable / TT

How long is your lead time?

will be confirmed at the time order confirmation based on stock availabilty

Can you assist with logistics?

Yes. Our export team manages coordination with forwarders and provides tracking updates.

What currencies do you accept?

Primarily USD; regional partners can discuss other currencies based on transaction history.

Partnership & Distribution

How can I become a distributor?

Fill out our Partner Inquiry form or Request a Quotation page. Our export team will contact you within 24 hours to begin qualification and documentation.

Do you offer exclusive distribution rights?

Exclusivity is considered based on performance, region potential, and commitment to brand guidelines.

What support do distributors receive?

Each authorized distributor receives our full onboarding kit, product catalogue, and quarterly marketing support.

How do you ensure confidentiality between buyers?

All pricing and commercial details are handled privately via our CRM — not visible to other distributors or suppliers.

Technical & Storage

How should the products be stored?

Store in cool, dry place (18–24 °C) with humidity below 60 %, away from direct sunlight.

Do you use preservatives?

No chemical preservatives are added — freshness is maintained through roasting, sealing, and nitrogen flushing.

Are your PET bottles recyclable?

Yes, all packaging uses recyclable food-grade PET material.

General Questions

Do you attend international trade fairs?

Yes, Expo Denzi regularly participates in global trade events across Asia and the Middle East to connect with importers.

Do you supply other nuts or agricultural products?

Our current focus is premium cashew-based products, but future diversification may include other Cambodian-origin items.

How can I contact Expo Denzi directly?

Email us at mkt.dep@expodenzi.com or message us via WhatsApp +855 710747 6713.